Refund policy

Please note that product images displayed on our website are for reference purposes only. Due to lighting, photography, screen settings, fabric texture, and handmade work, there may be slight differences in colour, shade, embroidery placement, or appearance compared to the original product.

By placing an order, you acknowledge and accept these minor variations.

Returns & Refunds

* No return or refund will be accepted for slight colour differences or minor variations from the website images.
* Orders placed after agreeing to these terms are considered final.

Damaged Product Policy

* If you receive a damaged product, we will either:
    * Replace the product, or
    * Provide a refund after verification.

Mandatory Unboxing Video

* A complete opening/unboxing video is compulsory to claim any return, replacement, or refund.
* The video must be recorded from the beginning of opening the package without cuts or edits.
* Claims without an opening video will not be accepted.

For any issue, please contact us within 24–48 hours of delivery with order details and supporting proof.